Privacy Policy

This Privacy Policy describes how [Your Company Name] (“we,” “us,” or “our”) collects, uses, processes, and protects your information when you use the “Nadola” mobile application (“App”).

1. What Information Do We Collect?

We collect various types of information to provide and improve your experience with the App and its services:

1.1 Information You Provide to Us:

· Account Information: When you create a Nadola account, we collect your name, email address, phone number, and a password. You may also choose to add a profile picture and a bio to your profile.

· Classifieds Information: When you list a used product, or a rental service, we collect the information you provide, such as product description, images, price, location, and contact details (if provided). When you respond to a listing for a purchase or rental, we also collect messages exchanged between you and other users.

· Community Posts & Interactions: When you post text, share videos, comment, like, or share other users’ posts, we collect that content.

· Communications: When you contact us, we collect the content and details of your communications.

1.2 Information Collected Automatically When You Use the App:

· Device Information: We collect information about your mobile device, which may include the device model, operating system version, unique device identifiers (such as IMEI or Android ID), mobile network information, and IP address.

· Location Information: For the “Classifieds” and “Local Community” features of your App, we collect precise location information (GPS, network-based) provided you have given us permission to do so. You can disable location services at any time through your device settings, although this may affect certain functionalities of the App.

· Usage Information: We collect information about your interactions with the App, such as which listings you view, which community posts you engage with, how often you use the App, what features you use, and crash logs.

· Cookies and Similar Technologies: We use cookies and other tracking technologies to enhance your experience, remember your login credentials, and understand usage patterns.

2. How Do We Use Your Information?

We use your information for various purposes:

2.1 To Provide and Maintain Services:

· To create and manage your Nadola account.

· To allow you to post, browse, and respond to classified listings.

· To enable you to post text and videos in the community, and interact with others’ content.

· To show you relevant local listings and community content.

· To facilitate your buying and renting activities.

· To maintain the general functionality of the App.

2.2 To Improve Our App:

· To understand how you use the App so we can enhance features and develop new functionalities.

· To identify and fix bugs and crashes.

· To analyze usage trends and patterns of the App.

2.3 For Security and Safety:

· To detect and prevent fraud, unauthorized access, and other illegal activities.

· To enforce our policies and terms.

· To ensure the safety and security of our users.

2.4 To Communicate With You:

· To send you account-related notifications (e.g., password resets), security alerts, and service updates.

3. How Do We Share Your Information?

We may share your information in the following situations:

3.1 With Other Nadola Users:

· When you post a classified listing, your username, the listing’s details, and any contact information you provide may be publicly visible on the App.

· When you post in the community, your username, profile picture, and the content you post are visible to other users.

· When you message another user, your username and messages are shared with them.

3.2 With Service Providers:

· We may engage third-party service providers (such as hosting providers, analytics providers) to help us operate, maintain, and improve our services. These providers can only access your information when necessary for the services they provide to us and are bound by confidentiality obligations.

3.3 For Legal Requirements:

· We may disclose your information if required to do so by law, or in response to valid legal processes, government requests, or to address security concerns.

4. Your Choices and Rights

· Your Choices and Rights: You can review, update, or delete your account information at any time through your profile settings within the App.

· Location Information: You can enable or disable location services for Nadola through your device settings.

· Communications: You can opt-out of marketing communications, but we may still send you essential communications related to your account or service.

· Access and Deletion: You can request a copy of your data or request us to delete your data. Please contact us at support@nadola.com for this purpose.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include data encryption, firewalls, and secure servers. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe that we have collected such information from a child, please contact us at support@nadola.com.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting a new Privacy Policy on the App. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

· By email: support@nadola.com

· By visiting our website: www.nadola.com

Nadola Private Limited.

Address: innov8 Ras Vilas LG FLOOR,Salcon Rasvilas ,D-1,Saket (South Delhi),New Delhi,South Delhi-110017 (India)